In-Room and Assembly Services
When purchasing the finest home furnishings, you deserve the best delivery experience. Selden’s white glove delivery service naturally reflects the great care and respect that we have for your purchase and your home. Our experienced professionals will have unpacked and inspected each item before your delivery. Our delivery professionals will carefully bring all your items into your home and set it up or place it in your room of choice. If some items need to be moved before we can bring your new items in, we will help move those items.
Scheduling Your Delivery
Once your order is ready for delivery, our team will be in touch to schedule your delivery and let you know what to expect on delivery day. This is the time to discuss any special accommodations that need to be made to ensure we can safely deliver your item(s) and allocate enough time. This includes, but is not limited to, the need for small trucks to navigate narrow roads and driveways, restricted delivery time frames due to local ordinances, gated entry access, proof of insurance for high rise and condominium buildings, multiple flights of stairs and service elevator reservations.
The Day of Delivery
Upon arrival one of our delivery professionals will knock on the door and introduce himself. If you can please show him where you would like your item(s) setup he will verify there is enough room to make a clean delivery or determine if they need to move a few items out of harms way.
Once the path and room(s) are clear the team will start to bring your items in and set them up in your room of choice. They will un-wrap and wipe everything down for you to inspect.
Some things you can expect:
- All merchandise previously inspected at the warehouse
- Beds are set up in your home
- Chair glides are installed
- Drawers adjusted
- All merchandise leveled
- Table leaves pre-fitted
- We will move existing piece(s) to make room for your new items
- Removal of all packing materials
- We will deliver artwork and mirrors but request that you have them professionally hung.
Shipping Beyond our Standard Service Area
We strive to offer affordable and competitive delivery options for everyone who shops with us. However, some areas are significantly more expensive for us to ship to than others, so additional fees may apply.
Shipments outside of Washington State are subject to a flat shipping fee of $299. If you have questions about specific service areas or shipment charges, please get in touch with us.
If you live outside our standard service area and would like to initiate an exchange or a return, we're here to help. For exchanges outside our standard service area, we're unable to offer free exchanges, but please get in touch with us and we’ll be happy to provide a shipping estimate. Returns initiated outside our standard service area are subject to our standard $49 return shipping fee.
We want you to love your Seldens item(s). That’s why your first Seldens exchange is free of any additional shipping charges. If you decide to exchange that item again (i.e. more than once) you will be responsible for any forward and return shipping fees. You can learn more about our exchange policy on our Returns page.
Please make sure to keep your original packaging. You will need it if you want to exchange or return your item(s). If you do not have your original packaging a $50 repackaging fee per product will apply. For more details, please visit the Returns page.